FAQ

Is your question not listed? Contact us!

I would like to save on my energy costs. What is the payback period?

The payback period on your investment depends on a few factors:

  1. burning hours
  2. number of incandescent light bulbs/candles
  3. wattage of the incandescent light bulbs
  4. price per kWh via your energy supplier

For example, you might have a candelabra with 12 candles, each with a 25-watt light bulb and your candelabra is on for an average of 8 hours every day.
If you replace the incandescent light bulbs with 4-watt LED candles, you will save

12*(25-4)*8 = 2016 watts a day, or around 2 kW = 730 kW per year.

In some cases, you will also be able to save on your fire insurance premium.

Do I have a guarantee?

Yes! At W3 Product, we understand that you don’t make a commitment lightly, even if there are major advantages. That is why W3 Product offers a 2-year guarantee on its entire range of products. As a result, you as a customer run no risk whatsoever. If during this time anything goes wrong with one of our products, it will be replaced by a new one immediately. With these unique guarantee conditions, W3 Product states its full confidence in the quality of its products offered to its customers, and thus carries the full risk of the product.

Do the candles meet the safety norms?

All products offered by W3 Product have internationally recognised safety and quality labels like CE, RoHS which guarantee the technical specifications of the products.

I have a historic building need advice

For larger projects, we will be happy to come by and help you by providing advice. We have very extensive experience with all kinds of historical buildings.

I have a modern building. Can I use E-candles?

Yes, the E-candles look great in modern settings as well. And here, too, you will experience the upsides to great lighting, saving on costs and good fire safety.